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101 S. First Street
Alhambra, CA 91801
Phone:
(626) 570-5008
Fax:
(626) 457-1104
PUBLIC COMPUTER & INTERNET F.A.Q.
Who may use the Internet and Computers?
Use of the public access computers at the Alhambra Civic Center Library is for Alhambra Civic Center Library patrons. A valid Alhambra Civic Center Library card is required and must be presented in order to use public access computers. This requirement includes adults and children.
Can I use the computers without a library card?
No. A physical card must be present at the time a request is made to use a computer. Staff will not look up a name to verify a valid card.
Can I use my spouse/child/siblings card if I don't have one?
Use of another person's library card for computer use is not allowed. A parent's or guardian's library card may not be used to access or reserve a computer on behalf of their children. Children age 12 and under must have a parent's or legal guardian's permission to use computers with Internet access. Parents and guardians can complete a permission form and turn it into the check out desk to activate parental permission on the child's library card.
Where are the computers located?
Adult Areas: Computers in the Adult areas on the first and second floor are designated for users 13 and older.
Teen Area: Computers in the Teen Area are reserved for users 13-17. Adults and children may not use computers in this area.
Children's Area: Computers in the Children's Area are reserved for users 12 and younger. Adults and teens may not use computers in this area.
How long can I use the internet?
All users have a maximum of two hours per day. Computer sessions are limited to 60 minutes each, but more than one session may be used each day until the 2 hour limit for the day is reached. Unused time will expire when the library closes each day and does not carry over to following days. All printing and saving of documents must take place within these sessions and daily limits.
Where and how can I reserve a computer ?
Reservations can be made in the First and Second Floor Copy Rooms. There is an additional station located on the Second Floor near the Adult Reference Desk. Reservations can be made for the next available computer or for a time up to one-day in advance. A valid Alhambra Civic Center Library card is required to make a reservation. Your Alhambra Civic Center Library card will also be required to access the reserved computer when it becomes available. Library staff will not make reservation for you if you do not have a library card with you. You may not make more than one reservation for the same period of time. Telephone reservations are not accepted. Reserved computers will be held up for ten minutes after the reservation time before they are released to another user. Missed reservation times cannot be reinstated.
Does the Library have wireless internet?
The Alhambra Civic Center Library does offer free wireless interent to Alhambra Civic Center Library patrons who hold a valid library card. In order to access a connection, the first five numbers of the library card serve as the WEP password. For furthur instruction, please download and read the following brochure.
There are print stations located in on the First Floor, Children's Room, and Second floor. Printing is available from all public computers. A valid Alhambra Civic Center Library card is needed to access your print jobs. Prints cost 15 cents per page for black and white; 30 cents per page for color. All print jobs that have not been retrieved by the end of the day will be deleted.
Can I get computer and internet assistance?
Library staff cannot provide personal instruction for library computer use or programs. Each user must have the capability to independently use the computers and the programs they wish to access. It is the user's responsibility to be familiar with the policies and procedures for using any web site they access. Library staff cannot interpret individual web site policies and procedures on the user's behalf.
Does the Library provide headphones for audio use?
The Library does not provide headphones for use with computers in the Adult and Teen areas. Computer users may use their own headphones with Library computers. The speakers integrated into the computer may not be used to listen to audio files as it would disturb other using the Library.
Computer users cannot save their data on the hard drives of the Alhambra Civic Center Library computers. Users may download to their own storage devices such as a flash/USB drive. The Library is not responsible for any damage, loss or destruction of any data or personal device (flash drives, cameras, cell phone, etc.) connected to library computers by users.
What programs are installed on the public computers?
Patrons have access to 2007 Microsoft Office that includes 2007 MS Word, 2007 MS Excel, 2007 MS Publisher, and 2011 PowerPoint. Users are not allowed to download external programs, nor are they able to view documents that do not have the appropriate file extensions that operate within 2007 Microsoft Programs.
Examples:
MS Word:
- docx or doc: Word 2007 XML Document
MS Excel:
- xlsx or xls: Excel 2007 XML Workbook
MS PowerPoint:
- pptx or ppt - PowerPoint 2007 XML Presentation
Note: Adobe ® Acrobat ® Reader® is required to view many of the documents on this site.
Click here to download a FREE online version.
Disclaimer: The Alhambra Civic Center Library provides links to other World Wide Web resources solely as a public service.
The City does not endorse or recommend, and is not responsible for the programs,
activities, services, contents or products of any linked Web resource.